Warranties

Landscaping Warranties

 

At HIVE, we take pride in doing the job right the first time—from the roots to the final rake. Our team puts in the work to ensure every landscape we install is built to last, using proven methods, quality materials, and an eye for detail that sets us apart.

But we also know that outdoor environments are unpredictable. That’s why every project we complete is backed by industry-leading warranties that protect your investment for years to come. If an issue ever arises, we’ll make it right—quickly, professionally, and without the runaround.

With HIVE, you’re not just getting a beautiful yard today—you’re getting peace of mind for tomorrow.

Item Coverage Term Who Pays
Hardscape & Construction:
paver patios, walkways, retaining walls, edging, drainage
Defects caused by improper installation, settling beyond industry tolerance, loose pavers, joint sand loss
3 Year After Installation
HIVE supplies labor to repair/replace; materials covered under manufacturer warranties
Irrigation Systems
Leaks, valve or controller malfunction, sprinkler head misalignment attributable to our workmanship    
3 Year After Installation
Labor by HIVE; replacement parts per manufacturer
Trees and Shrubs
Death caused by improper installation
1 Year
One‑time replacement of the same (or comparable) species, labor & plant included
Perennials & Ornamental Grasses
Death caused by improper installation
90 Days
One-time replacement of the same (or comparable) species, labor and plant included
Annuals, bulbs, vegetables, fruit or nut trees, container plantings
Not covered due to their seasonal or high maintenance nature
n/a
n/a
Sod Establishment Warranty
Covers one-time replacement of failed areas due to installation error (e.g. poor soil prep, incorrect grading)
90 Day
Labor and Sod covered by Hive. 
Concrete flatwork (walkways, patios, driveways, pads)
Major structural cracking, separation, or heaving caused by improper installation or sub-base prep. 
1 Year
Labor and material costs covered by HIVE. 

Warranty Exclusions 

  1. Acts of God & Unusual Weather – hail, high winds, ice heave, flooding, drought, or temperatures outside USDA Zone 5 extremes.

  2. Improper or Neglected Maintenance – lack of watering, over‑watering, failure to winterize irrigation, or use of de‑icing salts that damage hardscape joints.

  3. Soil & Site Conditions Beyond Our Control – unstable sub‑grades, expansive clay, or undisclosed buried debris causing settlement.

  4. Pest, Disease, or Wildlife Damage – insects, voles, rabbits, elk, pathogens.

  5. Mechanical or Chemical Injury – lawn‑mower, snowplow, weed‑trimmer hits; herbicide/pesticide misapplication.

  6. Third‑Party Modifications – repairs or alterations performed by anyone other than HIVE.

  7. Excluded Structures & Surfaces – wood decks, fences, pergolas, or outdoor kitchens are covered only if explicitly included in your contract; otherwise, no warranty.

  8. Pets -Damage to sod or other plants caused by per urine are not covered under our warranty.

Cement Exclusions 

  1. Hairline cracks – Minor cracking (under 1/8") is considered normal and does not affect performance.

  2. Cracking due to ground movement – Including expansive clay soils, frost heave, erosion, or tree root growth.

  3. Damage from salt or de-icing chemicals – These can accelerate surface breakdown and void finish warranties.

  4. Heavy equipment loading – Driving or parking on walkways/driveways before cure time or beyond load spec.

  5. Lack of sealing or maintenance – Decorative concrete typically requires sealing every 1–2 years.

  6. Pet urine, fire pits, grills, or chemical spills – Especially on decorative finishes or dyed surfaces.

  7. Color variation – Mottling or unevenness is a known property of natural curing and weather exposure.

Home Painting Warranties

 
HIVE delivers durable, high‑gloss results that stand up to Northern Colorado’s relentless UV, hail, and freeze‑thaw cycles. Every exterior project is backed by a written warranty―not a handshake―so you can invest in curb appeal without second‑guessing future repair costs.
Tier Length Surface Covered What It Covers Ideal For
Tier 1 – Complete Exterior
5 Years

All vertical siding, trim, soffits, fascia, stucco, brick, doors, garage doors, wood or composite windows. 
HIVE (labor and paint included)
Whole‑house repaint where owner wants maximum peace of mind
Tier 2 – High‑Traffic & Horizontal    
3 Years
Horizontal ledges, window sills, bottom‑three siding boards, areas where siding meets roofline, wood windows    
HIVE (labor and paint included)
Hard‑wear areas that see faster wear in the CO climate
Tier 3 – Deck & Fence Refresh    
1 Year

Deck surfaces, railings, pergolas, privacy fences (stain or paint)    
Homeowner buys stain/paint; HIVE supplies labor    
Structures that weather faster and typically need a quicker maintenance cycle

Warranty Exclusions (Apply to All Tiers)

  1. Surfaces we did not paint or areas where the customer supplied the coatings.

  2. Unpainted or galvanized metal (gutters, downspouts, flashing) prone to rust bleed‑through.

  3. Horizontal or moisture‑collecting surfaces not listed in your contract (roofs, flat porch ceilings, wood gutters).

  4. Damage caused by:

    • Existing wood rot, structural movement, or roof/siding leaks

    • Mold, mill‑glaze, or tannin bleed from cedar knots

    • Acts of God (hail larger than ½ inch, wind‑blown debris, fire, flood)

    • Improper homeowner maintenance (e.g., power‑washing above 2,500 psi, harsh chemicals)

 

Warranty Request Form